| AIDCA
stands for Attention, Interest, Desire, Conviction and
Action. The AIDCA approach has been used for many years
by sales and marketing professionals as a process for
maximizing chances of a successful sale. Use this method
in your sales letters, presentations, websites and brochures
for maximum success!
Attracting Attention
You need to get the attention of a customer in order
to get a sale. Attention can be grabbed by a humorous
ad, an introduction by a famous person, a striking design.
Whatever your technique is, your aim is to be noticed.
Assume that your customer is besieged with propositions
and prospects. Carefully design your opening line, whether
in writing, on the telephone or in person to distinguish
yourself from the competition.
Developing Interest
Capitalize on Attention by turning it into Interest.
This depends on understanding a client's needs and what
benefits they are interested in. You are likely to be
interested in features, but the client is most interested
in benefits or "what's in it for me?". Example,
"this product will increase your business by 20
to 50 percent". This statement will not sell the
product or service on its own, it will make the client
receptive to further information.
Inspiring Desire
Inspiring Desire is achieved through methods such as
appealing photography, discounts, preferential payment
schemes. These embellishments provide additional attraction
and can often tip the scale in the decision process.
Creating Conviction
The customer must be drawn to the conclusion that they
must buy from you, and you alone. In advertising terms,
you must present the Unique Selling Proposition. This
is the attribute that convinces the client that your
product is unique or better. Comparing your product
with, for example, a more expensive one encourages the
Conviction that their buying decision is correct.
Inciting Action
The test of effectiveness is Action. The famous pitch
"Act now while supplies last" sums up two
key principles: immediacy and urgency. Another method
is providing a link to "contact us" to make
it easy for the client to complete the sale. You want
to give the client an incentive to act now. Otherwise,
the sales process may drag on.
Spectramedia can assist you with your
marketing materials, using the AIDCA approach - contact
us!
1- Excerpt from "Selling Successfully"
by Robert Heller.
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