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MAKING
A SUCCESSFUL SALE - the AIDCA Approach1
AIDCA
stands for Attention, Interest, Desire, Conviction and Action.
The AIDCA approach has been used for many years by sales and
marketing professionals as a process for maximizing chances
of a successful sale. Use this method in your sales letters,
presentations, websites and brochures for maximum success!
Attracting
Attention
You need to get the attention of a customer in order to
get a sale. Attention can be grabbed by a humorous ad,
an introduction by a famous person, a striking design.
Whatever your technique is, your
aim is to be noticed. Assume that your customer is besieged
with propositions and prospects. Carefully design your
opening line, whether in writing, on the telephone or
in person to distinguish yourself from the competition. |
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Developing
Interest
Capitalize on Attention by turning it into Interest. This
depends on understanding a client's needs and what benefits
they are interested in. You are likely to be interested in
features, but the client is most interested in benefits or
"what's in it for me?". Example, "this product
will increase your business by 20 to 50 percent". This
statement will not sell the product or service on its own,
it will make the client receptive to further information.
Inspiring
Desire
Inspiring Desire is achieved through methods such as appealing
photography, discounts, preferential payment schemes. These
embellishments provide additional attraction and can often
tip the scale in the decision process.
Creating
Conviction
The customer must be drawn to the conclusion that they must
buy from you, and you alone. In advertising terms, you must
present the Unique Selling Proposition. This is the attribute
that convinces the client that your product is unique or better.
Comparing your product with, for example, a more expensive
one encourages the Conviction that their buying decision is
correct.
Inciting
Action
The test of effectiveness is Action. The famous pitch "Act
now while supplies last" sums up two key principles:
immediacy and urgency. Another method is providing a link
to "contact us" to make it easy for the client to
complete the sale. You want to give the client an incentive
to act now. Otherwise, the sales process may drag on.
Spectramedia can assist you with your marketing materials,
using the AIDCA approach - contact
us!
1- Excerpt from "Selling Successfully"
by Robert Heller.
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*Note:
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